Solution
Internal assistants
The assistant searches approved material with sources and creates agreed tasks using the user’s own permissions.
What is included
- Web assistants and integrations with work channels
- Knowledge search with source references
- Forms, notifications and task creation
- Hand-off to a specialist when the assistant does not know
The result
Staff find instructions faster and routine actions are handled in one place.
- Control questions and source references are checked
- Document permissions stay separated between user groups
- An unknown question is handed to a person
What we agree up front
- The knowledge base gets an owner and up-to-date material
- The assistant uses the user’s permissions; significant actions need confirmation
- Microsoft Teams and Slack integrations are designed around your data and permissions
We start with internal processes and controlled data. Automatic cold calling is not part of the base package.
